Privacy policy

Table of Contents

  1. What is EventsLeadsPro?

  2. What information do we collect and process?

    1. Customer Personal data

    2. Customer Content

  3. Cookies and related technologies

    1. Session Cookies

    2. Performance and Remarketing Cookies

  4. How is your information secured?

  5. Children

  6. Your rights: Access, change, deletion, disclosure

  7. Notices and revision to the Privacy Policy

    1. Consent

    2. Governing law and dispute resolution

    3. Definitions

This Privacy Policy

EventsLeadsPro commits to robust, secure, and transparent privacy practices because your privacy is important to us.

We are doing our very best to protect your privacy and avoid misuse or abuse of your personal data. And because we value your privacy and strive for our services to be safe and enjoyable for everyone:

  • We never sell personal data to anyone;

  • We carry out all processing operations in strict compliance with European privacy laws;

  • You are in control of your personal information at all times.

Our Privacy Policy explains:

  • What information do we collect, and why do we collect it;

  • How we use this information, share and protect it.

Our Privacy Policy applies to:

  • Our Customers (including its internal users (“Customer user(s)”));

  • End-Users (“End-Users”) of our Customers who interact with our Customers on their Social Profiles on Supported Platforms.

Our Privacy Policy should always be read in conjunction with the specific privacy policy of our Customers, which will contain further details regarding the processing of your Personal Data by the Customer and the Supported Platform(s) privacy policy.

If you have questions or complaints regarding our privacy policy or practices, please contact us at giulia@eventsleadspro.com

1- What is EventsLeadsPro?

EventsLeadsPro offers a software application (the “Service”) that helps businesses and agencies (individually and collectively “Customer(s)”) edit and post a large volume of short social media videos. By its nature, the Service enables our Customers to generate a high volume of TikTok videos within the shortest possible time, all professionally created, edited, and designed for business-growing engagement. The Service assists our Customers in managing campaigns and vouchers, while automating the User-Generated Content (UGC) video publishing process. EventsLeadsPro complies with all the relevant EU Data Protection Laws.

2- What information do we collect and process?

We collect and process different types of information, including but not limited to Personal data (“Customer Data” ):

  • We collect and process information/data from our Customers and Customer-Users (“Customer Personal Data”) for our purposes, such as to provide and administer the Service.

  • We also process other data on behalf of our Customers (such as content generated, requested, or published via the Supported Platforms by our Customers) by the instructions our Customers give us through the Service (“Customer Content”). Our Customers control how their Customer Content is collected and used by them.

  • Accordingly, we only use Customer Content to provide the Services to our Customers by the instructions they give us through the Services.

We never collect/process sensitive data as this is not allowed through the use of the Service

2.1- Customer Personal Data

Type of Data concerned

When you first register for a EventsLeadsPro Account and when you use the Service, we collect some data about you as a Customer / Customer User, such as:

  • your full name;

  • your email address;

  • your company name;

  • your phone number;

  • Social Profile URL;

  • The content you’ve published on the Social Profiles you’ve connected to the Service;

  • Information we may receive relating to communications you send us, such as queries or comments concerning our Service.

EventsLeadsPro also automatically collects and receives specific data from your computer or mobile device, including the activities you perform on the Site, the Service, the Supported Platforms, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below).

For example, each time you visit the Site or otherwise use the Service, we automatically collect your IP address, browser, and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

How we use it

EventsLeadsPro uses Customer Personal Data for the following general purposes:

  • to identify you when you log in to your account on the Service;

  • to enable us to operate the Service and provide it to you;

  • to verify your transactions and for purchase confirmation, billing, security, and authentication (including security tokens for communication with Supported Platforms);

  • to analyze the Site or the Service and information about our visitors and users, including research into our user demographics and user behavior in order to improve our content and the Service;

  • to contact you about your account and provide customer support, including responding to your comments and questions;

  • to keep you informed about the Service, features, surveys, newsletters, offers, contests, and events we think you may find useful or which you have requested from us to sell or market the Service,

  • to better understand your needs, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users;

  • to keep the Service safe and secure.

Social Networks and Third-Party Services

Where you are using our Services and have chosen to connect your Social Networks to the Services, or if you authorize a Third-Party Service to access your account, you agree to provide information about you to the Social Networks and the Third-Party Services under their respective terms and privacy policies.

TikTok
If you connect your TikTok account to the Services, this connection uses TikTok’s API services, and the TikTok Privacy Policy at https://www.tiktok.com/legal/page/row/privacy-policy/enm will apply to you.
Users can contact EventsLeadsPro with questions or complaints about EventsLeadsPro’s privacy practices.

2.2- Customer Content

When our Customers connect a Social Profile to the Service, they can choose to instantly collect, process, share, and access such Social Profile via the Service (subject to the terms of service and privacy policies with the Supported Platforms).

In this way, our Customer’s Users can obtain, use and analyze data from Supported Platforms and create, post, transmit, view, display, or share data or information through the Service.

Type of data concerned:

  • Customer-generated content (such as posts, comments, profiles pictures, images, feeds, or communications exchanged on the Supported Platforms);

  • End Users Messages and name;

  • End Users Social Profile URLs of the on Supported Platforms;

  • Supported Platforms user IDs.

How we use it

EventsLeadsPro uses Customer Content for the following purposes:

  • To identify the author of an End User Message;

3- Cookies and Related Technologies

Like many websites, we collect certain information through “cookies,” which are small text files saved by your browser when you access our Site. We may use both session and persistent cookies to identify that you’ve logged in to the Site and to tell us how and when you interact with our Site. We may also use cookies to monitor aggregate usage and web traffic routing on our Site and to customize and improve our Service.

By visiting the Site or using the Service, you agree to use cookies in your browser and HTML-based emails.

3.1- Session Cookies

The Service uses “session cookies,” which improve your user experience by storing certain information from your current visit on your device, such as login information. These enable us to remember your login session so you can move quickly within the Site or the Service. Without these session cookies, we couldn’t provide the Service to you. These session cookies have limited functionalities and expirations. You will be required to re-enter your EventsLeadsPro login information after a certain period to protect you against others accidentally accessing your account contents and related personal information. Other examples of our use of session cookies include tracking the number of visits by a particular visitor to a page or a Service feature.

3.2- Performance and Remarketing Cookies

Most browsers allow you to choose whether to accept cookies or not. If you do not wish cookies placed on your computer, please set your browser preferences to reject all cookies before accessing the Site. Please note that some features of the Site and the Service may become unavailable by doing so.

4- How is your information secured?

The security of your personal information is important to us.

You should remember that submission of information over the Internet is never entirely secure. EventsLeadsPro has implemented various measures to protect the information against unauthorized access, use, disclosure, and destruction. Please remember that risk can never be eliminated but can be significantly mitigated and reduced.

All measures which EventsLeadsPro has taken significantly reduce the risk. EventsLeadsPro shall not be held liable by any third party, including you, in any event for unauthorized access, use, and disclosure of information provided that such is not due to gross negligence, wilful misconduct, fraud, or bad faith by EventsLeadsPro.

Security measures adopted by EventsLeadsPro include:

  • Access to the information stored within EventsLeadsPro’s servers is restricted to a limited number of and only specifically authorized EventsLeadsPro employees;

  • We use industry best practices to secure any information collected and transmitted to the Supported Platforms. The Site and the Service are all secured by SSL protocol, which provides encryption to all data transmitted;

  • EventsLeadsPro’s servers are protected by a) firewalls establishing a barrier between our trusted, secure internal network and the Internet and b) IP restrictions, limiting access to whitelisted IPs;

  • Each Customer may only access information about the Social Profile that it is tracking and the specific End Users interacting with such Social Profile. For TikTok and Facebook, each Customer may also access public content posted by End Users and containing particular keywords;

  • EventsLeadsPro uses third-party vendors and hosting partners (such as Amazon AWS) to provide the necessary hardware, software, networking, storage, and related technology to run the Services. These vendors all offer best-in-class security;

  • EventsLeadsPro reviews its information collection and processing practices periodically and will review and amend this Privacy Policy accordingly.

  • EventsLeadsPro uses third-party vendors to prevent attacks on the Site or the Service and the destruction or theft of its data. Such vendors also monitor potential attacks to allow EventsLeadsPro to inform its Customers in the event their Customer Content and EventsLeadsPro Data have been compromised;

EventsLeadsPro takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are 100% bulletproof.

5- Children

Because the nature of our Service does not appeal to children under the age of 13, EventsLeadsPro does not knowingly acquire or receive PII from children under 13. If we later learn that any user of our Service is under the age of 13, we will take appropriate steps to remove that user’s information from our account database. We will restrict that individual from future access to the Service.

6- Your rights: Access, change, deletion, disclosure

You have the right to object to processing and collecting your personal data and withdraw your consent at any time, except where otherwise determined by applicable law.

Whenever you withdraw consent, you acknowledge and accept that this will immediately terminate your use of the Service.

Please note that certain personal information may need to be retained by EventsLeadsPro for a period following the cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law.

You should be aware that EventsLeadsPro acts as a conduit between our Customers and the various Supported Platforms we support. In several instances, the content published via EventsLeadsPro will not be controlled by EventsLeadsPro. Any content you have shared through any Supported Platform via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms.

EventsLeadsPro does not rent or sell your Customer’s Personal Data or Content. Still, we may disclose such data to a limited set of trusted third parties in the situations explained below, for which you, by using our Service, hereby explicitly consent by acceptance of these terms and conditions. We will disclose your personal information where we are bound to do so, at law or via a court order as well as to meet any legal or regulatory requirement or obligations. We will use all reasonable efforts to ensure that those requirements or obligations are in accordance with applicable law;

We reserve the right to disclose your information to any third party if we have reasonable information to believe that the disclosure is necessary for an investigation and for the enforcement of any breaches of the Terms of Service (if applicable) to detect, prevent or otherwise address fraud, security, technical issues or other irregularities or illegalities, protect the rights and interests as well as the property of EventsLeadsPro;

We reserve the right to disclose your information to parent companies, subsidiaries, joint ventures, or other companies under common control with EventsLeadsPro;

We reserve the right to disclose your information if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that a new privacy policy covers you);

7- Notices and revision to the Privacy Policy

If You have any concerns about your privacy, you are kindly requested to email EventsLeadsPro at giulia@eventsleadspro.com with a detailed description. EventsLeadsPro will do its best to resolve such issues within a reasonable time.

We may revise this Privacy Policy from time to time.

The most current version of the policy, found at https://eventsleadspro.com/policies/privacy-policy, will govern our use of your information collected and processed from the Service.

7.1- Consent

By using the Service, submitting personal information to the Service, or collecting personal information from Supported Platforms via the Service, you consent to the collection, transfer, storage disclosure, and use of your personal information in the manner set out in this Privacy Policy. If you do not consent to us using your personal information in these ways, you shall refrain from using the Service.

7.2- Governing law and dispute resolution

This Privacy Policy forms an integral part of our Terms of Services.
The governing law and dispute resolution mechanism in Our Terms and Conditions shall also apply to Our Privacy Policy.

7.3- Definitions

“EU Data Protection Law” means (i) before 25th May 2018, European Union Directive 95/46/EC; and (ii) on and after 25th May 2018, European Union Regulation 2016/679 (“GDPR“).

“End-User(s)” means a user of a “Supported Platform” who interacts with a Customer through a Social Profile.

“Personal Data” has the meaning given to them in the GDPR.

“Service” means services provided to you by EventsLeadsPro based on the plan you have purchased.

“Site” shall mean the website www.EventsLeadsPro.com, in addition to any sub-pages integrated within this website.

“Social Profile” means a personal or business profile created by a Customer on a Supported Platform. That includes but is not limited to TikTok, Facebook pages, Facebook groups, Facebook personal profiles, Twitter profiles, Instagram personal or business profiles, Tumblr blogs, YouTube channels, LinkedIn personal profiles or company pages, Google Business Profiles, and WeChat official accounts.

“Supported Platform(s)” means the social networking site(s) currently supported by the Service, including TikTok, Twitter, Facebook, LinkedIn, Instagram, YouTube, Google, WeChat, and other social networks as described on the Site.

All capitalized terms that are not otherwise defined herein shall have the meaning given to them in our Terms and Conditions, which can be found at https://eventsleadspro.com/policies/terms-of-service 

EventsLeadsPro’s Privacy Policy forms part of its broader Terms and Conditions. The Terms and Conditions and the Privacy Policy apply to your Service use.

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